Features, improvements, and fixes shipped to make strategy execution easier.
The escalation settings card now reads as three sentence-shaped rules instead of a threshold form ("After 2 missed check-ins, notify their direct manager"). A daily job watches for missed check-ins and pages the right person up the chain when a tier is crossed, with an in-app notification and an email if the recipient has email turned on.
The credit pool has a cleaner shape. Packs are now Spark, Surge, and Engine (500, 2,500, and 10,000 credits), priced at a flat $0.12 per credit so every credit is worth $0.10 to spend. Bulk distribute works again, the Automate tab adds schedules inline, and Marketplace opens up to Team-tier orgs.
The AI Context page is leaner. Seven toggles that did not actually change what the AI saw are gone, leaving eight that do. The AI Usage widget is hidden from the Settings sidebar and the AI tab while it gets the polish it needs for V2.
Throughline now runs on Stripe. Checkout, customer portal, downgrades, and seat-count sync are wired up end to end, and admins can change tier names, prices, seats, and features from the database without shipping code. A new billing page lives at Settings, and upgrade prompts appear in-flow when an action needs a paid plan.
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